Appendix
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the Product and all accessories provided in
the sales package (“Product”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used normally and
in accordance with the Product operating instructions. This limited warranty extends
only to the Consumer for Products purchased and used in the United States of
America and Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair
or replace at VTech’s option, without charge, a Materially Defective Product. If we repair
the Product, we may use new or refurbished replacement parts. If we choose to replace
the Product, we may replace it with a new or refurbished Product of the same or similar
design. We will retain defective parts, modules, or equipment. Repair or replacement of
the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired
or replacement Products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repairs or replaces a Materially Defective Product under the terms
of this limited warranty, this limited warranty also applies to the repaired or replacement
Product for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech
accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems outside the unit.
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